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FAQ

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Purchasing the ticket on Fly.ge, select the ticket and enter the data asked by the website. For payment, you can use the card of any bank. After completing this process of payment, the e-ticket will be sent to your specified e-mail address. Also you will receive the notification that the ticket was purchased. If you have problems with the ticket's purchasing, you will receive the notification about it to your specified e-mail address also . You can print  purchased e-ticket  or  have an e- version of it on your mobile phone. You should consider that the screen of a mobile phone should not be  damaged and the screen's light should be high

The ticket's exchange process is determined by the rules of that Airline whose ticket you have purchased. Fly.ge, posting tickets for various airlines on its website, is subject to the rules of ticket exchange, developed by a particular Airline. These rules are individual for each airline and for each ticket. If you want to exchange a ticket, you should contact the Fly.ge support team through the website in advance. Support team will discuss your issue with the Airline and get back to you.

It is not necessary to present a printed ticket at the airport. You can also keep the ticket in your mobile phone. In this case, it should be noted that the phone screen should not be damaged and the screen brightness should be raised to the maximum.

The ticket's refund process is determined by the rules of that Airline whose ticket you have purchased. Fly.ge, posting tickets for various airlines on its website, is subject to the rules of ticket exchange, developed by a particular Airline. These rules are individual for each Airline and for each ticket. If you want to exchange a ticket, you should contact the Fly.ge support team through the website in advance. The support team will discuss your issue with the Airline and get back to you.

Yes, you can

n most cases, it is impossible to transfer the ticket to another passenger. In exceptional cases, this issue should be discussed with Airline. If you want to transfer a ticket to another passenger, you should contact Fly.ge support service through the website in advance. Support team will clarify all your questions with the airline and will contact you.

Yes, it is possible

VISA / MasterCard / Amex /Pay Pal

You can find the tickets you have bought on the e-mail address you specified or in your "Personal account".

Yes, it is necessary

If you have not deleted the email notification about the ticket's purchasing, you will be able to reprint the ticket or download it to your mobile phone. Otherwise, please contact the Fly.ge support team to help you resolve this issue.

Tickets posted on the Fly.ge website can only be purchased online, on our website. Our tickets are not sold at the box office.